East Dunbartonshire Council has purchased the revolutionary ContactCentre 59R through the Lagan procurement process.

11th January 2010, Hemel Hempstead, UK - This recent win puts Telephonetics VIP, speech automation and data integration specialists, as a firm choice among councils in Scotland giving precedence to the dedicated work and commitment made in the Scottish region.   East Dunbartonshire Council was looking for a replacement to their existing contact centre infrastructure, the integration capability between Lagan and Telephonetics VIP provides a seamless solution that gives Public Sector organisations much more than just a traditional contact centre solution.

The Republic of Ireland now enjoys new premium SMS services thanks to txtNation, a leader in global premium rate billing services. With more flexible tariffs, txtNation builds on its popular SMS connectivity platform mBILL, empowering everyone with enhanced premium services in Ireland.

New for 2010 will be five and ten euro tariffs, ideal for more specialised premium SMS services, and are both available across all Irish mobile operators. Since launch, these new tariffs are already proving popular.

The new tariffs are an ideal complement to existing Ireland premium SMS price points, allowing higher consumer billing across Vodafone, 02, Meteor and Network 3.

txtNation boast a streamlined setup and approval process, resulting in faster time to market for clients looking to enter the lucrative Irish premium rate market.

SwissQual Orders 30% Up In 2009

SwissQual, the independent Swiss network quality measurement company, says that 2009 orders increased nearly 30 percent over 2008 levels and the company has added new customers in ten new territories.

“In the recession, mobile operators are buying products and services that enhance network performance and help them to reduce capital spending”, said John May, SwissQual’s CEO. “Our focus on product quality, service, and superior technology has brought us exceptional growth in markets where operators are utilizing established 2G and 3G technologies.”

Wireless operators now have demanding performance requirements and SwissQual’s customers regularly test HSPA+ mobile networks at speeds in excess of 7.2Mbits/sec in the field, and at more than 17Mbits/sec in the laboratory. 

Support For CDMA/EVDO/WiMAX and LTE in a Single, Next-Generation Platform Provides Unique Capabilities to Vendors and Operators Leading the 4G Migration   Gatineau, Que. – January 5, 2010 – Mentum®, the industry’s leading wireless access and backhaul network planning and optimization company today announced the release of Mentum Planet 5.1 with improved LTE and CDMA/EVDO capabilities on its next-generation network planning platform, Mentum Planet 5.   Mentum Planet is a robust and easy-to-use Windows-based software solution that helps wireless operators, integrators, and equipment vendors plan, manage, and improve the performance of wireless networks to maximize their investment, increase revenue, improve profitability, and accelerate the time to market.