Vertex Signs Seven-Year Contract Extension With NV Energy

-Third contract extension as part of a long term outsourcing partnership-

Vertex, a leading global business process outsourcer and IT services company, today announced the signing of a seven-year contract with NV Energy, formerly Sierra Pacific Resources Company.  It is the third contract extension for this successful outsourcing partnership. 

NV Energy is a public utility that generates, transmits and distributes electric energy to approximately 1.2 million customers.  Their service territory covers over 54,500 square miles of western, central and north eastern Nevada, including the cities of Reno, Sparks, Carson City, Elko, and a portion of eastern California, including the Lake Tahoe Area.  NV Energy also provides natural gas to over 145,000 customers in the Reno-Sparks area.

Under the terms of the agreement, Vertex will continue to provide E-CIS software hosting and application management in addition to bill print and mail services to 45,000 California customers located in and around the Lake Tahoe region.

“We are very pleased to continue our highly valued relationship with NV Energy, whom we consider to be a true partner”, said Richard Charles, Senior Vice President of Utilities for Vertex.  “We will continue to put forward our best resources to provide superior customer service to assist our client in optimizing value and operational excellence through their utilization of E-CIS.”