Latest Brandjacking Index Provides Glimpse into the Economics Fuelling Supply and Demand in the Online Pharmaceutical Market

LONDON, 1st October 2009 – MarkMonitor, the global leader in enterprise brand protection, today released the company’s latest Brandjacking Index, which finds a parallel online system of pharmaceutical supply and demand fuelled by continued growth in listings for pharmaceuticals on business-to-business (B2B) exchange sites as well as increased traffic to illicit pharmacies. The report also reveals a growth in pharmaceutical brandjacking for popular drug brands.

“Scammers are opportunists, and by targeting the supply chain they’re positioning themselves to move the greatest amount of fake product they can,” said Frederick Felman, chief marketing officer at MarkMonitor. “This maximises their return on the scam but it also poses a potential danger to peoples’ health and safety, not to mention brand reputation.”

Against the backdrop of the healthcare reform debate and the medical profession bracing itself for another wave in H1N1 virus cases this fall, consumers are turning to the Internet, visiting both legal and illicit online pharmacies, while offshore manufacturers increasingly embrace B2B exchange sites to sell bulk quantities of branded prescription drugs, often of suspicious quality. As more people try to save money when purchasing drugs and more companies look to streamline operations, especially in the current economy, the cost savings and efficiencies of e-commerce become even more attractive, presenting a tempting opportunity for online fraud and brand abuse on both the supply and demand side of the equation.

According to the Summer 2009 edition of the MarkMonitor Brandjacking Index, online pharmacies have increased their market footprint, growing to an estimated $11 billion in sales in 2009, up from an estimated $4 billion in 2007. The online supply chain –listings on B2B exchange sites – shows strong signs of growth for bulk quantities of pills and active pharmaceutical ingredients in powder form, increasing 23 percent in 2009 from 2008. Listings for pharmaceuticals have grown 67 percent on B2B exchange sites since 2007, when MarkMonitor completed its first study of pharmaceutical brandjacking online.  To complete the study, MarkMonitor chose six leading prescription drug brands and examined nearly 20,000 instances of cybersquatting – the practice of abusing trademarks within the domain name system; 3,000 online pharmacies and 652 B2B exchange listings for those brands during July 2009.

The Brandjacking Index also examined phishing trends for Q2 2009, revealing record levels of phishing attacks and attacks per organisation. Payment services continue to be a popular target, representing 49 percent of the total number of phishing attacks in Q2 2009, up from 42 percent in Q1 2009. Social networks have also showed substantial increases in phishing attacks, increasing 168 percent from Q2 2008 to Q2 2009.

Some of the highlighted findings in this report are:

Pharmaceutical brandjacking continues to grow - B2B exchange listings for bulk quantities of pills and active pharmaceutical ingredients (APIs) grew by 23 percent in 2009 compared to 2008. The 652 listings that MarkMonitor identified represented an increase of 67 percent from the first study conducted in 2007. - The number of B2B exchange listings selling APIs in powdered form grew by 81 percent from the previous year, to 416 listings.  This indicates a thriving trade in bulk quantities of ingredients as well as in pills. - Ninety percent of the exchange listings indicated a country of origin for their products. China led the list at 49 percent, followed by India at 17 percent. - Of the 2,930 online pharmacies MarkMonitor found in this study, only four were certified in the VIPPS program by the National Association of Boards of Pharmacy, the governing body for US pharmacies. - Daily visitors to these pharmacies averaged 42,000 per site with 68 percent of the pharmacies having sufficient traffic to rank on Alexa, a Web information company.  Using this traffic information as well as published figures for average e-commerce order size and traffic conversion rates, MarkMonitor estimates these pharmacies earn almost $11B in annual revenue. - Pharmacies not certified by VIPPS offered discounts as high as 90 percent from the prices offered by VIPPS-certified Web sites.  These deep discounts indicate that the products are of suspicious quality. - Thirty-six percent of online pharmacies are hosted in the United States, the largest number in the world, while Germany is the second largest hosting country with 13 percent. The UK’s share of hosted pharmacies dropped to 7 percent in 2009, from 12 percent in the previous year. - The number of Web sites cybersquatting on the six pharmaceutical brands used in the study reached an all time high with 19,163 domains, up 9 percent from the previous year. Seventy-five percent of the cybersquatted pharmaceutical brands were lifestyle drugs

Phishing attacks reach record levels in Q2 2009 - During Q2 2009, phish attacks reached record levels with more than 151,000 unique attacks. - The average number of phishing attacks per organisation also increased to record levels, with 351 attacks per organisation, on average, in Q2 2009. - Social networking attacks continued to rise significantly, recording a 168% increase from the same period in 2008. - Brands in the financial and payment services industries are the most heavily-targeted industry categories for phishers, constituting 80 percent of all phish attacks in Q2 2009. - The United States hosts the largest number of phishing attacks with 50 percent of the total recorded in Q2 2009.

Methodology The Brandjacking Index is an independent report produced by MarkMonitor that tracks and analyses online abuses of leading brands. The cornerstone of the report is the volume of public data analysed by MarkMonitor using the company’s proprietary algorithms – no customer data or proprietary customer information is used to create the Brandjacking Index. During the study period, MarkMonitor searched approximately 134 million public records daily for brand abuse in domain data as well as Internet feeds from leading international Internet Service Providers (ISPs), email providers and other alliance partners.