Sykes Enterprises, Incorporated and ICT Group, Inc. Sign Definitive Merger Agreement

ICT Group, Inc. Shareholders to Receive $15.38 per Diluted Share for a Total Purchase Price of $263 million Combined Company Expected to Generate $1.2 Billion in Revenues Merger Provides Opportunities for Additional Operating Leverage and Client Acquisition

Sykes Enterprises, Incorporated ("SYKES" or the "Company") (Nasdaq:SYKE), a global leader in providing outsourced customer contact management solutions and services in the business process outsourcing (BPO) arena, and ICT Group, Inc. ("ICTG") (Nasdaq:ICTG), a leading global provider of customer management and business process outsourcing (BPO) solutions, announced today that they have entered into a definitive merger agreement under which SYKES agrees to acquire ICTG.