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ip.access picocells enhance voice and data coverage for Bouygues Telecom’s enterprise customers Print E-mail
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Written by NeonDrum   
Sunday, 14 February 2010 15:32

15 February 2010 – ip.access, developer of 2G and 3G in-building wireless solutions, today announced that it was chosen by leading French fixed and mobile operator Bouygues Telecom to provide 2G picocells for its enterprise customers across France. Bouygues Telecom has more than 10 million subscribers nationwide, making it France’s third largest mobile operator, and was recently rated number one for customer relations in mobile telephony.

Bouygues Telecom chose the ip.access nanoGSM system to provide valuable extra 2G and EDGE cellular coverage to enterprise customers exactly where it is needed - such as indoors and in areas of high network traffic.

 
Intec Supports New Revenue Opportunities and Margin Growth for Operators Worldwide Print E-mail
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Written by RealWire   
Thursday, 11 February 2010 18:53

Two billing, roaming, mediation & settlement contracts to be announced at Mobile World Congress 2010

Intec Telecom Systems / Hall 8 / Stand A67

Barcelona/London – February 12th, 2010 – Intec, a global provider of business support systems (BSS) solutions will be announcing, at Mobile World Congress 2010, two separate contracts set to drive new revenue opportunities and margin growth for leading operators, across both emerging and mature markets.  In addition, Intec will be announcing its latest award for its market-leading Wholesale Business Management Solution, “Best Innovative Product Award” from Billing China.

 
Mobile carriers must act now to meet demand for ‘smart’ mobile services, says survey Print E-mail
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Written by RealWire   
Wednesday, 10 February 2010 19:51

 Carriers’ role in the mobile value chain at risk from third–party providers

A global survey of 15,000 consumers across 15 countries highlights a huge demand for smart, personalized mobile Internet services. However, mobile carriers are risking their place in the mobile value chain by not responding to these demands quickly enough. Survey respondents suggest that over the next six months, media organizations such as the BBC, application developers such as Facebook and service providers such as Google, will be viewed as the most appropriate providers instead of mobile carriers.

The survey, undertaken by Nielsen Research and commissioned by Tellabs, reveals a strong user demand for a smart, personalized mobile Internet experience. Almost two-thirds of users (63%) say they would use these services – tailored to personal preferences, location, time of day and social setting – within the next six months.

 
Vodafone UK introduces new communications network at Cheshire Building Society and installs new virtual contact centre solution Print E-mail
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Written by RealWire   
Wednesday, 10 February 2010 19:38

 Cheshire chooses Vodafone as sole communications partner and realises immediate £100k cost saving

Vodafone UK, the UK’s best network, is helping Cheshire Building Society customers get the services they need faster and more effectively through the completion of a new communications network and virtual contact centre solution. This will deliver £100k cost savings to Cheshire.

Vodafone’s service means customer service agents can be located and linked by a Multi-Protocol Label Switching (MPLS) network, wherever they are based. This has also allowed for centralised services, located at the head office in Macclesfield, to be distributed to Cheshire’s 42 branches.

 
Launch of Virgin Media Business Set to Shake Up Industry Print E-mail
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Written by RealWire   
Wednesday, 10 February 2010 18:27

Virgin Media Business launched today, outlining plans to shake up the UK business telecoms market. The company has set out an ambitious strategy to capitalise on a track record of double digit growth over the last three years. By growing business data and bringing the Virgin philosophy of innovation and brilliant customer service to the business telecoms market, the company is positioned to become a compelling alternative to BT.

With 40 offices located across the UK, Virgin Media Business will deliver a highly personalised service to mid-sized, nationally-oriented enterprises and the public sector. It plans to set new standards for the business telecoms market by building on the service heritage of the Virgin brand.  Each customer will be provided with access to a dedicated account team to manage their needs.

 
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