MORRISTOWN, NJ — July 14, 2009 —TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, advocates that delivery of new individualized services will place increased demand on Communications Service Providers’ billing systems. However, its latest Insights Business Intelligence Report, “Winning in a Shrinking World: Significance of the Billing Metamorphosis,” finds that many Service Providers are lagging in their ability to provide near-real-time billing. Significantly, the report shows that those service providers who have invested in efficient and flexible billing systems are already leading the market in terms of success and profitability. The report offers valuable insights from TM Forum and Stratecast, the telecommunications strategy and analyst firm, on the impact new converged, multimedia services have on billing systems.
- Published: 13 July 2009